Privacy Policy

1. Introduction

Welcome to AEON CLEAN ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out forms on our website (quote requests, contact forms, service inquiries)
• Request a quote or service
• Contact us via phone, email, or through our website
• Subscribe to our newsletter or marketing communications
• Participate in surveys or promotions

Important: When you fill out any form on our website, you consent to receive promotional communications via email and SMS, including information about our services, special offers, and promotions such as our 20% new customer discount.

This information may include:

• Name
• Email address
• Phone number
• Address (service location)
• Payment information
• Service preferences and requirements

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Pages visited and time spent on pages
• Referring website addresses

3. How We Use Your Information

We use the information we collect to:

• Provide and manage our cleaning services
• Process your service requests and payments
• Communicate with you about our services
• Send you marketing and promotional materials (with your consent)
• Improve our website and services
• Comply with legal obligations

3.1 Marketing and Promotional Communications

By filling out any form on our website (including quote requests, contact forms, or service inquiries), you consent to receive promotional communications from AEON CLEAN via email and SMS.

When you provide your contact information through our website forms, you agree to receive:

• Email Communications: We may send you promotional emails about our services, special offers, discounts (including our 20% new customer discount), seasonal promotions, and company updates.
• SMS/Text Messages: We may send you promotional text messages about our services, special offers, discounts, appointment reminders, and promotional campaigns.
• Service-related communications, including confirmations, reminders, and follow-ups
• Newsletters and marketing materials about our cleaning services

Opt-Out Rights: You may opt-out of receiving promotional emails and SMS messages at any time by:

• Clicking the "unsubscribe" link in any promotional email
• Replying "STOP" to any promotional SMS message
• Contacting us directly at [email protected] or (978) 800-2008

Please note that even if you opt-out of promotional communications, we may still send you important service-related messages, such as appointment confirmations, service updates, or billing information.

Message and Data Rates: Standard message and data rates may apply to SMS messages. Message frequency varies based on your activity and our promotional schedule.

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party vendors who assist us in operating our business and providing services to you
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with any merger, sale, or transfer of company assets

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access to your personal information
• Correction of inaccurate data
• Deletion of your personal information
• Opt-out of marketing communications
• Data portability

To exercise these rights, please contact us using the information provided below.

7. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last updated" date. We encourage you to review this Privacy Policy periodically.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at: